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ARS Career Opportunity

Sales Engineer: North America

Career Description
This position is responsible for creating and maintaining customer relationships and building a strong sales network in North America. The main focus will be to support and train the representative channel, proactively grow our customer base, and improve the level of service and support.

Qualifications and Requirements
- Full-time sales position based – Macungie, PA
- Legally eligible to work and reside in the USA
- A scientific degree, with a background in cryogenics
- Excellent interpersonal skills and capabilities
- Willing to travel – 35%, with flexibility
Additional qualifications (not required)
- Research experience in x-ray diffraction, neutron scattering and accelerator physics
- 2 yr. experience with a manufacturing company
- MS/Ph.D. in material research, or +5 yrs. experience selling cryogenic equipment

Essential Duties and Responsibilities
- Strongly communicate ARS product strengths, features and competitive advantages in the market
- Highlight value and maintain healthy margins using negotiation abilities
- Respond timely and accurately to quotes and other customer related requests
- Prepare and deliver proposals to close sales
- Maintain all customer communications with accurate and detailed notes in our CRM
- Provide technical support, gather customer requirements, and manage time and resources efficiently
- Teach brand value and unique application-based capabilities
- Tailor cost-effective solutions that position the end-user for success
- Work with customers in regards to specification issues/cost drivers/etc.
- Place a premium on customer support and advocating for the end-user
- Develop weekly sales analysis and evaluations of customer demands
- Work strategically to exceed forecast and targeted sales goals
- Directly manage all aspects of the sales process for your territory
- Work with internal and external personnel with expediting customer requests
- Support the needs of existing customers and proactively develop new revenue streams
- Encourage frequent pre-sale consulting between ARS’ technical staff and the end-user
- Travel within territory to build customer rapport, train representatives, and provide support
- Participate in conferences, events and deliver special ARS seminars
- Contribute to ARS’ knowledge base and outbound marketing efforts

Attributes of Ideal Candidate
- Energetic, determined and maintains a high activity level for growth and brand-awareness
- Enthusiastic about science and experimental research in materials and physics
- Outgoing personality, comfortable with approaching new people
- Disciplined, structured, self-driven and process-oriented to independently maintain sales metrics
- Willing to develop new skills and business etiquette to improve professionally
- Eager to learn about new applications, trends in the field, and effectively communicate this back into the organization
- Team-oriented, and works well in a small group with a unified common goal

About ARS
Advanced Research Systems was started in 1986 to provide cryogenic solutions for low temperature research. We have evolved as a world class global manufacturer of closed cycle cryocoolers and custom laboratory cryogenic systems for scientists and universities. Our cryogenic solutions are used for cutting-edge applications and experiments ranging from quantum science, to optical spectroscopy, to neutron scattering. ARS specializes in Helium-Free Cryostats, Flow Cryostats, and Probe Stations; all of which are manufactured in our headquarters in Macungie, Pennsylvania.

Benefits include paid vacation, medical, dental, life insurance, 401K, and other bonuses. 
Salary is commensurate with experience + commissions.

ARS is an Equal Opportunity Employer. M/F/D/V

Please submit your résumé and cover letter to:
Dr. Michael Holmes
Vice President of Sales