ARS Career Opportunity

Sales Engineer - Europe

Career Description

This position is responsible for creating and maintaining customer relationships, and growing revenues throughout Europe. The main focus will be to proactively grow our customer base, and improve the level of service and support and strongly communicate ARS product strengths, features, and competitive advantages in the market.

Qualifications and Requirements

  • A full-time sales position based – Macungie, PA

  • Legally eligible to work and reside in the USA

  • A scientific degree, with a background in cryogenics

  • Excellent interpersonal skills and capabilities

  • Willing to travel – 50%, with flexibility

  • Fluent in German

  • Additional (not required)

  • Research experience in quantum materials and/or cryogenic accelerator physics

  • 2 yr. experience with a manufacturing company

  • MS/Ph.D. in material research, or experience selling cryogenic equipment

Essential Duties and Responsibilities

  • Timely and accurate technical response to quotes and other customer related requests

  • Prepare and deliver proposals to close sales

  • Maintain all customer communications with accurate and detailed notes in our CRM

  • Provide technical support, gather customer requirements, and manage time and resources efficiently

  • Teach brand value and unique application-based capabilities

  • Tailor cost-effective solutions that position the end user for success

  • Work with customers in regards to specification issues/cost drivers/etc.

  • Place a premium on customer support and advocating for the end user

  • Develop weekly sales analysis and evaluations of customer demands

  • Work strategically to exceed forecast and targeted sales goals

  • Directly manage all aspects of the sales process

  • Work with internal and external personnel with expediting customer requests

  • Support the needs of existing customers and proactively develop new revenue streams

  • Encourage frequent pre-sale consulting between ARS’ technical staff and the end user

  • Travel within Europe to build customer rapport, train representatives, and provide support

  • Participate in conferences, events, and deliver special ARS seminars

  • Contribute to ARS’ knowledge base and outbound marketing efforts

 Attributes of Ideal Candidate

  • Negotiation abilities that will highlight value and maintain healthy margins

  • Energetic, determined, and maintains a high activity level for growth and brand-awareness

  • Enthusiastic about science and experimental research in materials and physics

  • Outward going personality; comfortable with approaching new people

  • Disciplined, structured, self-driven, and process-oriented to independently maintain sales metrics

  • Willing to develop new skills and business etiquette to improve professionally

  • Eager to learn about new applications, trends in the field, and effectively communicate this back into the organization

  • Team-oriented, and works well in a small group with a unified common goal

Please submit your résumé and cover letter to:
Dr. Michael Holmes
Vice President of Sales

About ARS
Advanced Research Systems was started in 1986 to provide cryogenic solutions for low temperature research. We have evolved as a world class global manufacturer of closed cycle cryocoolers and custom laboratory cryogenic systems for scientists and universities. Our cryogenic solutions are used for cutting-edge applications and experiments ranging from quantum science, to optical spectroscopy, to neutron scattering. ARS specializes in Helium-Free Cryostats, Flow Cryostats, and Probe Stations; all of which are manufactured in our headquarters in Macungie, Pennsylvania.

ARS is an Equal Opportunity Employer. M/F/D/V